Fees Missing
Good day
For Fees Missing
You can follow the below steps to resolve this issue.
If the fee is missing in the Registration Portal, you will need to check the Credit Fee Report. If there is a fee that appears on the Credit Fee Report - this will need to be escalated as the fee should then appear on the Registration Portal.
•Step 1: Refer to the module fee that is indicated on the Registration Portal under the Module Fee column. If the module fee reflects as R 0, you will need to check the Credit Fee Report on SIS to confirm if there is a module fee reflecting there.
•Step 2: Navigate to the Credit Fee Report in the Analytics Tab of SIS. Select the second tab (Module Credit Fee Mapping) on the bottom left of the Credit Fee Report screen and populate the relevant fields for the specific module fee you need to check.
•Step 3: If there is a fee on the Credit Fee Report, you will need to escalate the fee discrepancy to Advtech IT Support:
Kind Regards