Payment Term Issue
Good day
For Payment Term Issue
You can follow the below steps to resolve this issue.
This ticket query will need to be investigated in follow way if the payment term is blank on the Registration Portal in blank. This will usually mean that there is no fee set up for the intake.
•Step 1: Should the Payment Term Selection be blank in the drop down; this means that there is no fee set up for the qualification intake the student is in.
•Step 2: Navigate to the Credit Fee Report in the Analytics Tab of SIS.
•Step 3: Select the second tab (Module Credit Fee Mapping) on the bottom left of the Credit Fee Report screen and check if the student’s intake is available and whether the credit fee has been set up. If there is no fee - this means that it has been set up correctly as no fee should appear.
•Step 4: If there is fee that is appearing on the Credit Fee Report the user will need to escalating to Advtech IT Support, as this fee will need to be set up on the Registration Portal:
Kind Regards
ADvTECH Support